Best CRM Software in Malaysia
Here is a list of top CRM Software in Malaysia: Oracle NetSuite CRM, NetHunt CRM, Oracle NetSuite ERP, HubSpot, and Oracle NetSuite OpenAir. These CRM Software are designed to enhance the efficiency of your business operations.
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List of Best CRM Software in Malaysia
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Product Description
Stop your struggle to gain insight into what your customers want and expand your systems abilities with NetSuite CRM. This Oracle NetSuite CRM software works in the cloud and gathers useful customer information using online surveys and inquiry forms. Learn more about Oracle NetSuite CRM
Starting Price: Available on Request
Recent Review
"Good" - Yashwanth
| Pros | Cons |
|---|---|
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NetSuite is a good cloud ERP solution for small and medium businesses. |
NetSuite ERP is fully cloud-based. You can access the tool from any web platform and it supports most ERP functions. NetSuite is a very well-thought-out system. |
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The best in looks. |
There are no grammatical errors in the text provided. |
Product Description
NetHunt is a powerful CRM platform, especially useful for small and medium-sized businesses, as well as sales and marketing teams who rely on Gmail and other Google Workspace apps every day. Learn more about NetHunt CRM
Starting Price: $30 User/Month
Recent Review
"Excellent CRM" - Doug natallichio
| Pros | Cons |
|---|---|
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Campaign is very important to reach customers, so in this CRM, all is included. |
To improve the latest AI-based technology for future implementation, it will be useful. |
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User-friendly interface: The software is easy to use and navigate. Lead capture and contact management: NetHunt CRM allows businesses to capture leads and manage their contact information in one central location. Email integration: The software integrates with popular email platforms, making it easy to send mass emails and track email engagement. Task management: NetHunt CRM includes a task management feature that allows businesses to assign and track tasks for their team members. Affordable pricing: NetHunt CRM is an affordable option for small and medium-sized businesses. |
Limited customization options: The software doesnt allow much customization, and it is difficult to make changes to the layout and design. Data migration issues: I have experienced issues with migrating data to the software. Limited reporting and analytics: The software has limited reporting and analytics capabilities, which may not be suitable for businesses with more complex reporting needs. Limited integrations: NetHunt CRM doesnt have as many integrations as some other CRM software. |
Product Description
NetSuite, the #1 cloud ERP, is an all-in-one cloud business management solution that helps more than 29,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. Learn more about Oracle NetSuite ERP
Starting Price: Available on Request
Recent Review
"Interface was cool, Reports are very useful, Easy to use, Multiple Interface for every department, Control & Data Protection is very Good, Customer Support is very effective." - Devvrat Pandey
| Pros | Cons |
|---|---|
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Multiple interfaces, easy-to-use software, can use software from anywhere on a laptop, customer support is good. |
Some reports need to be more detailed, enabling us to reconcile GSTR-2B with books. Sometimes it hangs, but it is due to the internet connection, so not a con. |
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Oracle NetSuite can be customized to meet the specific needs of different businesses. This allows businesses to tailor the software to their specific requirements, ensuring that they get the most out of the system. Also, being cloud-based means that users can access Oracle NetSuite from anywhere, at any time, as long as they have an internet connection. This provides greater flexibility and convenience, allowing users to work remotely or on the go. |
Oracle NetSuite can be expensive, particularly for small businesses. The software requires a subscription, and there may be additional costs for implementation, customization, and support. |
Product Description
HubSpots lead management tool helps businesses keep a complete eye on each and every lead and touchpoint with those leads to track the lead status. HubSpots lead scoring system helps the sales team reduce the time and effort in filtering out the hot leads. Learn more about HubSpot
Starting Price: $890 Per Month
Recent Review
"A Comprehensive Tool for Email Campaigns, Pop-Ups, and Reporting" - Sukhpreet Kaur
| Pros | Cons |
|---|---|
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HubSpot offers a seamless experience for managing email campaigns and creating engaging pop-ups, making it easy to connect with leads and customers. The user-friendly interface for listings and tickets boosts team collaboration. |
One downside is that while HubSpot is robust, it can become costly as you scale, especially for smaller businesses. Additionally, some users might find the learning curve for advanced features a bit steep. |
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One of the impressive aspects of HubSpot is its comprehensive suite of tools as it helps in various aspects of marketing. |
One of the impressive aspects of HubSpot is its comprehensive suite of tools, as it helps in various aspects of marketing. |
Product Description
Oracle NetSuite OpenAir is the world's #1 cloud PSA solution, running all your service delivery and project management processes on a single real-time platform in the cloud. Learn more about Oracle NetSuite OpenAir
Starting Price: Available on Request
Recent Review
"I used Oracle software as Udise+" - Satish Joshi
| Pros | Cons |
|---|---|
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Its easy to use, and the result of this software is accurate and easy to use. |
As output from Oracle is easy to download, but internet connectivity is a problem in remote areas of Uttarakhand. |
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A fairly basic user interface makes it easy for all users to use. Tracking even the simplest job for reporting purposes is possible. |
There are just a few options for reporting timesheets. He or she might be stronger in their approach. |
Product Description
An all-in-one cloud ERP that provides real-time visibility and automation of fundamental company operations for operational excellence. AI and machine-learning-driven statistics, predictive analytics, and forecasting are all available. Learn more about FocusX ERP
Starting Price: Available on Request
Recent Review
"Focus X is a Best ERP Software Improves Productivity" - DINESH MUDHIRAJ
| Pros | Cons |
|---|---|
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Focus X helps us manage our media projects better by organizing tasks, improving team coordination, and reducing manual work. It saves time and helps us deliver projects faster. |
Overall it works well, but some modules needed a bit of getting used to before our team felt fully confident. |
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The customization of the software and the capability to integrate with third-party applications. |
Reporting and business intelligence modules can be improved a bit more, as they are giving a few errors. |
Product Description
Reach Accounting Software is an online accounting software based in India catering to small and medium businesses. We have software modules for accounting, POS, and CRM. The best part about Reach is that all the business operations are bundled in one software so that the business owner can track every aspect of the business. Learn more about Reach
Starting Price: $0 Lifetime
Recent Review
"One stop solution for all accounting needs" - Kristin Burrescia
| Pros | Cons |
|---|---|
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No. |
The text "No" does not contain any grammatical errors. |
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I think the software is totally worth the money with highly crucial features. |
Did not come across any. |
Product Description
Microsoft Dynamics CRM is our customer relationship management (CRM) solution that enables companies to care everywhere, sell effectively, and market smarter. We provide social insights, business intelligence, and productivity with One Microsoft solutions. We deliver Microsoft Dynamics CRM in the cloud, on-premises, or with a hybrid combination. Learn more about Microsoft Dynamics CRM
Starting Price: $65 Per User/Month
Recent Review
"Microsoft Dynamics CRM" - Silky Singla
| Pros | Cons |
|---|---|
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Data Unification is one of the best features of this product. |
Product is pricey compared to market competitor products. |
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Overall customer engagement with Microsoft Dynamics CRM is instant, efficient, and less time-consuming. |
Totally a flawless tool without any defects. Didn’t find any demerits of this software. |
Product Description
One of the best online CRM software, iCRM provides the best customer relationship management solution for call centers, marketing systems, support, education CRM, etc. Their aim is to provide a low-cost system and enterprise for small-medium businesses. Learn more about iCRM
Starting Price: $7 Single User
Recent Review
"iCRM - Best CRM for medium enterprise " - Rakesh S
| Pros | Cons |
|---|---|
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The most impressive aspects of iCRM are its flexibility, ease of use, ease of integration with other legacy systems, and good UI and UX. |
I suggest integrating AI/ML features, such as HTML redesigning features. |
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User-Friendly Interface: Numerous customers appreciate iCRMs intuitive and simple point of interaction, which is easy to navigate and use. Customization Options: Through a variety of customization options, businesses can tailor iCRM to meet their specific needs. Capabilities in Combination: iCRM is a versatile and essential asset for businesses of all sizes because it can be integrated with a wide range of other programming stages, such as email marketing tools, accounting software, and web-based business platforms. Element of Computerization: Leading the board, contacting the executives, dealing with automation, and showcasing automation are just a few of the automation features that iCRM provides to help businesses streamline their processes and save time. Detailing and Investigation: Through its extensive analytics and reporting capabilities, iCRM provides businesses with valuable insights into their customer relationships and sales procedures. In general, iCRM is a very useful tool for businesses looking to streamline their customer relationship management procedures and boost their overall effectiveness and efficiency. |
Pricing: Users of iCRM believe that the pricing structure is too high, especially for small and new businesses. Support: iCRMs client care groups help could be improved, according to a few clients, either in terms of response time or quality. Mobile App: Even though iCRM has a mobile version, some users have said that it doesnt work as well or is as easy to use as the desktop version. Integration complications: Some users have complained that integrating iCRM with other software platforms takes a long time and requires technical expertise. Reporting capabilities: Even though iCRM offers detailed reporting features, some customers have said that the reporting capabilities could be better, either in terms of the amount of information that can be reviewed or how easy the reporting tools are to use. In general, many businesses find iCRM to be a very useful tool. However, it could be improved in some ways to better meet the requirements of all users. |
Product Description
MYOB POS is like a digital cash register, performing all the operations a register would, but on a computer or mobile device. Most POS software also incorporates tools for running nearly every aspect of your business, such as inventory, store management, CRM, reporting, etc., all in an easy-to-use and intuitive software suite. Learn more about MYOB
Starting Price: $5 Per Month
Recent Review
"Can Access my information anywhere" - Robert Peters
| Pros | Cons |
|---|---|
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We can now do our daily tasks without worrying about what and where all our documents are. |
Integration with another platform is somehow limited for me; I need more ways to set it up. |
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Access my information anytime, whether during working hours or off time. |
I like their full service; dont give any negative review—that would be stupidity. |
Product Description
Wix Answers is the industry’s first cloud-based customer support solution that consolidates all support channels under the same platform, so any business can deliver quality customer support, increase agent efficiency, and boost customer satisfaction. Learn more about WixAnswers.com
Starting Price: $24 Per Month
Recent Review
"review for wixanswers.com" - syed ali
| Pros | Cons |
|---|---|
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User-friendly interface: Wix Answers has an intuitive and user-friendly interface that makes it easy for businesses to manage their customer support operations efficiently. Customization options: The platform offers a range of customization options, allowing businesses to tailor the platform to meet their specific needs and branding guidelines. Integrated knowledge base: Wix Answers includes a powerful knowledge base that allows businesses to create a comprehensive library of articles, tutorials, and other resources to help customers find answers to their questions. Multi-channel support: The platform supports multiple communication channels, including email, phone, and chat, making it easier for businesses to manage all customer interactions in one place. Reporting and analytics: Wix Answers provides detailed reporting and analytics capabilities, allowing businesses to track performance and make data-driven decisions to improve their customer support operations. |
Limited integrations: Wix Answers has limited integrations with other third-party tools and platforms, which may be a disadvantage for businesses that rely heavily on other tools for their operations. No mobile app: Currently, Wix Answers does not offer a mobile app, which may be inconvenient for businesses that need to manage customer support on the go. Limited automation: The platforms automation capabilities are somewhat limited, which may require businesses to spend more time manually managing support tickets. Limited branding options: While the platform offers some customization options, businesses may find that the branding options are somewhat limited compared to other customer support platforms. Limited language support: Wix Answers currently only supports a limited number of languages, which may be a disadvantage for businesses with a global customer base. |
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Easy to use. |
Change the entire team of support professionals |
Product Description
Anantya.ai is your dedicated business partner, assisting companies like yours in leveraging the WhatsApp Business API. With user-friendly features such as Broadcasting, Automation, Live Chat, WhatsApp Catalogs, and Click-to-WhatsApp Ads, we ensure your WhatsApp Market Learn more about Anantya.ai
Starting Price: Available on Request
Recent Review
"The software is user-friendly very easy to use." - Kalpana
| Pros | Cons |
|---|---|
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The bulk broadcasting feature helped me send unlimited messages to a huge audience at once. |
Product has a lead management system. It could be more functional as a mini CRM. |
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The user-friendly interface and seamless user experience stand out, making it easy to navigate and utilize the platforms capabilities. |
The reporting and analytics features could be more detailed and customizable. |
Product Description
Airtable is the solution for CRM to manage all-in-one with powerful features. It suits businesses like entertainment, restaurants, and hotels. It is very accurate and flexible software that deletes all the duplication itself and integrates with social media for secure communication. Learn more about Airtable
Starting Price: $0 User/Month
Recent Review
"All in One Database" - Manish Shaw
| Pros | Cons |
|---|---|
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It is highly customizable and user-friendly, ideal for form management, CRM, and task tracking. Its seamless integration with major business tools, along with helpful resources and reliable support, enhance productivity and user experience. |
Its limited complexity for advanced data needs, a learning curve for advanced features, dependency on internet connectivity, costs for premium features, data security concerns, customization constraints, and reliance on third-party integrations. |
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Very precise to use and easy to customize according to your needs. |
Customization of dates should be improved as sorting dates is sometimes tough. |
Product Description
Second CRM is a user-friendly platform designed to enhance customer relationships, boost sales, and streamline operations. Trusted across Asia, it offers robust integrations, multilingual support, and bank-level security, making it ideal for businesses aiming to scale efficiently. Learn more about Second CRM
Starting Price: $36 User/Month
Recent Review
"Very precise tool!" - Vivek Shukla
| Pros | Cons |
|---|---|
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Its intuitive interface with multi-platform support is the key feature that I like the most. Second CRM works on my device smoothly, which simplifies all our operations. |
It is slightly expensive in comparison with similar tools and should be looked at. Apart from this, nothing to complain about. |
Product Description
Zap Inventory is multi-channel inventory management software with powerful stock and order fulfillment. Manage, simplify, and grow your entire business and increase your profits. Learn more about Zap Inventory
Starting Price: $79 Per Month
Recent Review
"Awesome software" - Bhavishek Bhalla
| Pros | Cons |
|---|---|
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Zap Inventory is a very nice software and very, very easy to use. With their help documents and awesome support team, it was like a piece of cake for me to use Zap Inventory. |
A feature that I personally wanted was expiry date recording, which isnt there as of now. Hope to see that feature soon enough :) |
Product Description
JustSendIt is India's 1st Android-based WhatsApp marketing app by Marketing Keeda. Send personalized messages to your subscribers with their personal names without saving numbers. Whatever your business, our app is all you need. Download & get your free trial today. Learn more about JustSendIt
Starting Price: $6 Per Month
Recent Review
"1st app for whatsapp marketing" - Dipali
| Pros | Cons |
|---|---|
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As its Android-based, we can message on the go. The best part is that with the group extractor feature, we can create a group in seconds instead of adding manually. The subscription model instead of pay-per-message is the part I loved a lot. |
Backup is manual. If auto backup were available, it would be great. But if data security is a concern, its best to ignore the feature, as the data needs to be manually exported during reinstallation. |
Product Description
In the customer-centric business realm, a CRM is vital. CentraHub CRM goes beyond customer relations, offering sales, marketing, and analytics tools in one place. Tailor your CRM through custom development for a perfect fit. Learn more about CentraHub CRM
Starting Price: $199 Per Month
Recent Review
"Best software, I really liked it. It is user-friedndly" - Ali
| Pros | Cons |
|---|---|
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The sales and Marketing module attracts me a lot. Its the best over here. Also adding the customer service. |
"It could be better in terms of adding AI features to the CRM. The rest is good." |
Product Description
QuickBase reduces the overhead of managing property listings, potential buyers, agreements, and work orders with a QuickBase app for your real estate business. Learn more about QuickBase
Starting Price: $35 Per User/Month
Recent Review
"Quickbase: Simplifying Workflows" - Prachi Thakkar
| Pros | Cons |
|---|---|
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It offers customization without complex coding, seamless collaboration, task automation, centralized data access, and adaptable solutions. |
Cost-wise, they should add more plans, and reliance on the platform for critical operations should also be considered for improvement. |
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Product Description
Vincere is the world’s 1st fifth-gen software for ambitious recruiters. We are user (you)-centric, data-minded, process-driven, mobile-enabled, and inexpensive. Don't take our word for it; try it for yourself. No contracts, no fuss. Start your 14-day free trial. Learn more about Vincere
Starting Price: Available on Request
Recent Review
"It is the revolutionary software" - Anisha Weber
| Pros | Cons |
|---|---|
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Well, Vincere is the world’s 1st fifth-gen recruiting software, and it is its biggest pro. Plus, the company provides a 14-day free trial, which is not common with other software. Furthermore, its set of comprehensive features takes its viability to another level. |
Its perfect. |
Product Description
Epicor CRM streamlines customer relationship management by providing intuitive tools that enhance customer interactions and drive business growth. Learn more about Epicor CRM
Starting Price: Available on Request
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