Hospital employs TQM principles to rework its evaluation system

Burda, D.

Modern Healthcare 22(8): 60

1992


ISSN/ISBN: 0160-7480
PMID: 10116341
Document Number: 389178
One Kansas hospital has taken the traditional employee evaluation process--with all its performance criteria, point systems and rankings--and turned it on its head. The new system employs total quality management principles and promotes personal development, education and teamwork. And everyone gets the same raise.

Document emailed within 1 workday
Secure & encrypted payments