Emotional intelligence
READ THESE FIRST:
What Makes a Leader? (HBR Bestseller)
Leadership & Managing People
Magazine Article
Emotional Agility
Leadership & Managing People
Magazine Article
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Coaching for Change
Leadership & Managing People Magazine ArticleWhether you're a boss, a colleague, or a friend, you can help the people around you make important life-enhancing changes. But the way to do that isn't... -
When to Take Initiative at Work, and When Not To
Communication Digital ArticleSome problems aren’t yours to solve. -
What Wellness Programs Don’t Do for Workers
Health Digital ArticleHere’s what it would mean to take employee well-being seriously. -
You Just Lost Your Temper at Work. Now What?
Conflict Digital ArticleDon’t try to pretend nothing happened. -
Managers, You’re More Intimidating Than You Think
Communication Digital ArticlePowerful people are inherently scary. -
What Startup Employees Can Teach the Rest of Us About Work
Entrepreneurship Digital ArticleThey understand the importance of a growth mindset. -
How to Move from Self-Awareness to Self-Improvement
Managing yourself Digital ArticleChoose productive behaviors over familiar ones. -
When Your Job Is Your Identity, Professional Failure Hurts More
Managing yourself Digital ArticleIt’s one risk of conflating your role with your self-worth. -
How to Be Resilient in the Face of Harsh Criticism
Receiving feedback Digital ArticleFour steps to recover and respond. -
Handling Negative Emotions in a Way that’s Good for Your Team
Emotional intelligence Digital ArticleInstead of repressing or expressing, try reappraising. -
Making Empathy Central to Your Company Culture
Emotional intelligence Digital ArticleHighlight the right behaviors. -
The Little Things That Affect Our Work Relationships
Managing yourself Digital ArticleSomething as simple as an unreturned email can make a big difference. -
What Anxiety Does to Us at Work
Leadership & Managing People Digital ArticleIt changes how we perceive things. -
To Become Your Best Self, Study Your Successes
Receiving feedback Digital ArticleKeep a record of positive feedback. -
Don't Be Blinded by Your Own Expertise
Leadership & Managing People Magazine ArticleA decade of research into top executives shows that expertise can actually severely impede performance, in two important ways. The first is overconfidence:... -
Great Leaders Are Thoughtful and Deliberate, Not Impulsive and Reactive
Leadership Digital ArticleObserving your responses is the first step to improving. -
How to Talk with a Coworker Who’s Having a Tough Time
Emotional intelligence Digital ArticleWhat to say, and what not to say. -
Why “I Don’t Have Time” Is a Bad Way to Decline an Invitation
Difficult conversations ResearchA study found that not responding at all is better than claiming you’re too busy. -
Facing Your Mid-Career Crisis
Career planning Magazine ArticleShould you cope or quit? -
The Right Way to Lead Design Thinking
Leadership & Managing People Magazine ArticleThe authors studied almost two dozen major design-thinking projects within large private- and public-sector organizations in five countries and found...
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Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?
Difficult conversations Digital ArticleIt’s far more than just being nice. -
How to Win Over a Boss Who Just Doesn’t Seem to Like You
Managing up Digital ArticleTry to find out why. -
What Makes a Leader? (HBR Bestseller)
Leadership & Managing People Magazine ArticleWhen asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally... -
The 3 Elements of Trust
Leadership Digital ArticleAnd which one is most important for leaders. -
To Make a Change at Work, Tell Yourself a Different Story
Emotional intelligence Digital ArticleOur stories shape the way we see ourselves. -
Managing Oneself (HBR Bestseller)
Organizational Development HBR BestsellerThroughout history, people had little need to manage their careers--they were born into their stations in life or, in the recent past, relied on their... -
Quiz Yourself: Do You Lead with Emotional Intelligence?
Emotional intelligence Digital ArticleRate yourself on five key dimensions, and see how you compare with others. -
Coaching for Change
Leadership & Managing People Magazine ArticleWhether you're a boss, a colleague, or a friend, you can help the people around you make important life-enhancing changes. But the way to do that isn't... -
What Self-Awareness Really Is (and How to Cultivate It)
Leadership & Managing People ResearchIt's not just about introspection. -
How to Move from Self-Awareness to Self-Improvement
Leadership & Managing People Digital ArticleChoose productive behaviors over familiar ones. -
The Most Common Type of Incompetent Leader
Managing people Digital ArticleWhy an absentee boss is worse than an abusive one. -
Leadership That Gets Results
Emotional intelligence HBR BestsellerNew research suggests that the most effective executives use a collection of distinct leadership styles—each in the right measure, at just the right time. Such flexibility is tough to put into action, but it pays off in performance. And better yet, it can be learned. -
Surviving M&A;
Leadership & Managing People Magazine ArticleIf your company is undergoing a merger or acquisition, you're apt to feel anxious. Roughly 30% of employees are deemed redundant when firms in the same... -
What Bosses Gain by Being Vulnerable
Leadership & Managing People Digital ArticleTrying to appear perfect can backfire. -
Working with People Who Aren’t Self-Aware
Communication Digital ArticleThey can cut a team’s chances of success in half. -
The Focused Leader
Leadership Magazine ArticleHow effective executives direct their own—and their organizations’—attention -
Becoming Powerful Makes You Less Empathetic
Leadership & Managing People Digital ArticleHave you crossed a line? -
Managing When the Future Is Unclear
Strategy & Execution Digital ArticlePeriods of uncertainty don't have to be paralyzing. -
How to Play to Your Strengths
Organizational Development Magazine ArticleMost feedback accentuates the negative. During formal employee evaluations, discussions invariably focus on "opportunities for improvement," even if the... -
The Downsides of Being Very Emotionally Intelligent
Emotional intelligence Digital ArticleEven EQ is better in moderation.
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HBR Emotional Intelligence Boxed Set (6 Books) (HBR Emotional Intelligence Series)
99.99View Details How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of... -
Managing Oneself (Harvard Business Review Classics)
9.99View Details We live in an age of unprecedented opportunity: with ambition, drive, and talent, you can rise to the top of your chosen profession regardless of where... -
HBR Guide for Women at Work
19.95View Details How to lean in at work. Women regularly face unfair challenges in the workplace--from being passed over for promotion to being ignored in conversation.... -
HBR's 10 Must Reads Ultimate Boxed Set (14 Books)
300.00View Details You want the most important ideas on management all in one place. Now you can have them--in a set of HBR's 10 Must Reads, available as a 14-volume paperback... -
HBR's 10 Must Reads on Emotional Intelligence (with featured article "What Makes a Leader?" by Daniel Goleman)
24.95View Details In his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining... -
HBR's 10 Must Reads on Leadership (with featured article "What Makes an Effective Executive," by Peter F. Drucker)
24.95View Details How can you transform yourself from a good manager into an extraordinary leader? We've combed through hundreds of Harvard Business Review articles on... -
Harvard Business Review Guides Ultimate Boxed Set (16 Books)
300.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics,... -
HBR's 10 Must Reads for New Managers (with bonus article "How Managers Become Leaders" by Michael D. Watkins)
24.95View Details Develop the mindset and presence to successfully manage others for the first time. If you read nothing else on becoming a new manager, read these 10 articles.... -
HBR's 10 Must Reads Boxed Set with Bonus Emotional Intelligence (7 Books)
150.00View Details You want the most important ideas on management all in one place. Now you can have them--in a set of HBR's 10 Must Reads, available as a 7-volume paperback... -
Self-Awareness (HBR Emotional Intelligence Series)
19.99View Details Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve... -
Developmental Network Questionnaire
Organizational Development Case Study8.95View Details The Developmental Network Questionnaire is an instrument designed to reveal information about the sources of developmental assistance in an individual's... -
Focus (HBR Emotional Intelligence Series)
19.99View Details The importance of achieving focus goes well beyond your own productivity. Deep focus allows you to lead others successfully, find clarity amid uncertainty,... -
Network Assessment Exercise: Executive Version
Leadership & Managing People Case Study8.95View Details Designed to help executives identify patterns in their approaches to developing networks of relationships. A "network" refers to the set of relationships... -
HBR's 10 Must Reads on Managing Yourself (with bonus article "How Will You Measure Your Life?" by Clayton M. Christensen)
24.95View Details The path to your own professional success starts with a critical look in the mirror. What you see there--your greatest strengths and deepest values--are... -
HBR Guide to Dealing with Conflict
Communication Book19.95View Details While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at... -
Leadership That Gets Results (Harvard Business Review Classics)
9.99View Details A leader's singular job is to get results. But even with all the leadership training programs and "expert" advice available, effective leadership still... -
What Makes a Leader? (Harvard Business Review Classics)
9.99View Details When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally... -
HBR Guide to Emotional Intelligence
19.95View Details Managing the human side of work. Research by Daniel Goleman, a psychologist and coauthor of "Primal Leadership," has shown that emotional intelligence... -
8 Steps to High Performance: Focus On What You Can Change (Ignore the Rest)
30.00View Details What Really Works. There's no shortage of advice out there on how to perform better, and better than others, at work. The problem is knowing which methods... -
Helping People Change: Coaching with Compassion for Lifelong Learning and Growth
30.00View Details You're trying to help--but is it working? Helping others is a good thing. Often, as a leader, manager, doctor, teacher, or coach, it's central to your...























































