Axeda Technical Support Integration

PTC's business systems are being extended to incorporate Axeda customers in May 2015. This page has been created for your convenience as a guide to help ease the transition of support services to you, our valued PTC Axeda customer. Please visit this page often to remain aware as we implement changes to our business systems for Axeda customers.

Technical Support Contact Information

Until all systems have been migrated to PTC, Axeda customers will continue to request support via the Axeda usual means listed below. Additionally, customers may share knowledge, collaborate on solutions, and build working relationships in the Axeda community. Customers will be notified when the transition is complete and will be given instructions on how to request Technical Support via PTC. Until that time, customers should continue to reach out to Axeda for any technical issues or general questions using the contact information below.