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Poster: Johann Steinarsson Date: October 04, 2013 08:57:41pm
Forum: faqs Subject: Massive trouble with a file change

I recently revised the lyrics to a song I posted in

http://archive.org/details/HardradasLastStand

and uploaded a new WAV of the song. The problem is, now there are no derived files, nor any media player. I don't know if this is something I need to wait on, or if I did something seriously wrong when I deleted the old WAV file and its derivations and uploaded the new one. Is there any way this problem can be resolved, or do I need to have the entire post deleted and start again from scratch? If it can be fixed on your end, please do so.

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Poster: Administrator, Curator, or Staff Jeff Kaplan Date: October 04, 2013 09:13:42pm
Forum: faqs Subject: Re: Massive trouble with a file change

any time files are changed a new derive task needs to be started manually. i did it for this item. the clickpath is:
Edit item > change the information > Item Manager > click the "derive" button.

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Poster: Johann Steinarsson Date: October 04, 2013 09:21:41pm
Forum: faqs Subject: Re: Massive trouble with a file change

Thank you; I wasn't aware of that. I may have skipped that section of the faq, so that's my fault for being impatient. Thank you so much for fixing my file.