Request a refund
To request a refund of a donation or tip use the "Contact us" button to get in touch with our team. To complete the refund, you'll be asked to provide:
- your email address
- the link to the fundraiser you donated to
You can also fill out this form to place a refund request.
If you're concerned about an unauthorized charge on your bank statement, please review this article.
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Chat with Ray, our AI-powered HelperBot, for quick resolution of most inquiries or to be connected to our human support team for further help.
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