Update - The weekly update containing the fix for the issue has been moved to June 4. We apologize for the inconvenience.
Jun 03, 2026 - 10:35 CEST
Jun 03, 2026 - 10:35 CEST
Update - We are expecting a fix for the issue to be included in our weekly updates on June 3.
Jun 02, 2026 - 12:12 CEST
Jun 02, 2026 - 12:12 CEST
Update - We are preparing a fix for the issue.
Jun 02, 2026 - 11:26 CEST
Jun 02, 2026 - 11:26 CEST
Identified - We have identified the issue and are preparing a fix.
Jun 01, 2026 - 16:31 CEST
Jun 01, 2026 - 16:31 CEST
Update - We are continuing to investigate the issue.
Jun 01, 2026 - 15:44 CEST
Jun 01, 2026 - 15:44 CEST
Investigating - Some users are experiencing that PDF files are not displaying correctly when opened from within itslearning.
This issue can be encountered when opening a PDF on a mobile device. It can also occur on PC and Mac.
We are investigating the issue and working on a fix.
As a workaround the user can download the PDF file and open it locally on the device (instead of using the PDF viewer in itslearning).
For users that are experiencing the issue on a mobile device, a workaround may be to open the PDF on a PC or Mac.
Jun 01, 2026 - 14:13 CEST
This issue can be encountered when opening a PDF on a mobile device. It can also occur on PC and Mac.
We are investigating the issue and working on a fix.
As a workaround the user can download the PDF file and open it locally on the device (instead of using the PDF viewer in itslearning).
For users that are experiencing the issue on a mobile device, a workaround may be to open the PDF on a PC or Mac.
Jun 01, 2026 - 14:13 CEST
itslearning
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