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Maniphest T426220

The translation tool from EN to PT has stopped working!
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Description

Steps to replicate the issue (include links if applicable):

What happens?:

The translation tool has stopped working from EN to PT, and now an internal error message appears when I try to load translations in progress or new translations

What should have happened instead?:

The article to be translated should be uploaded so that the translation can be continued or started

Software version (on Special:Version page; skip for WMF-hosted wikis like Wikipedia):

Chrome, Edge

Other information (browser name/version, screenshots, etc.):

image.png (584×951 px, 25 KB)

Event Timeline

Chronus created this task.Wed, May 13, 3:54 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptWed, May 13, 3:54 PM
Chronus renamed this task from The translation tool has stopped working! to The translation tool from PT to EN has stopped working!.Wed, May 13, 4:16 PM
Chronus triaged this task as High priority.
Chronus updated the task description. (Show Details)
Chronus unsubscribed.
Chronus subscribed.
Chronus renamed this task from The translation tool from PT to EN has stopped working! to The translation tool from EN to PT has stopped working!.Wed, May 13, 7:27 PM
Chronus updated the task description. (Show Details)
SBisson closed this task as a duplicate of T404298: Can't translate en:Tokyo in Gujarati.Wed, May 13, 7:33 PM
SBisson subscribed.

@Chronus thanks for reporting. We are aware of the issue and preparing to deploy a fix.

Nikerabbit reopened this task as Open.Mon, May 18, 8:16 AM
Nikerabbit subscribed.

It seems this one has a different cause.

Nikerabbit added a comment.Mon, May 18, 8:37 AM

@Chronus Would you be able to open your developer console and inspect the log for possible errors and the network tab to see if there are failing requests to cxserver and if their contents have more info? That would helps us to narrow down the possible causes of this issue, which I cannot reproduce.

Also, if this happens with specific articles only, let us know.

KartikMistry subscribed.Wed, May 20, 4:15 AM

I'm able to start the article en:Reptile as used as an example by @Chronus

image.png (1×3 px, 573 KB)

Note that the target article exists in Portuguese.

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