Offload The Busywork. Keep the Control.

SMART Services is our co-managed approach to IT. Your team keeps control of your technology while our certified engineers take on the monitoring, maintenance, and specialized work that eats up their week.

24/7

US-Based Support

CRN Top 100

Featured in CRN's Top 100 Security MSPs

Your IT Team, With More Capacity Than Ever Before

Most managed service providers want to replace your IT staff. We think that's backwards. Your team knows your organization, your people, and your priorities better than any outside provider ever will.

SMART Services works alongside your in-house team as an extension of your workforce. Delegate the areas that need specialized expertise or around-the-clock attention to us, and free up your people to focus on the projects that actually move your business forward. You retain operational oversight and the final say on every decision that touches your technology.

IT professionals utilizing SMART managed services from High Point Networks

A Smarter Take on Managed Services

Traditional managed services ask you to hand over the keys. SMART Services is built on partnership, so here's how that plays out in practice.

Feature
Traditional MSP
SMART Services™
Your In-House IT Team
Replaced or sidelined
Stays, and partners with our experts
Service Model
One-size-fits-all bundles
A la carte, customized to fit
Technology Decisions
Vendor-driven
You always have the final say
Support
Varies by contract
24/7 certified, US-based support
Pricing
Built for enterprise budgets
Affordable for organizations of all sizes

Build The Lineup That Fits Your Organization

Every service stands on its own. Start with one, add more as your needs grow, or talk with us about which combination makes sense for your environment.

Backup

Enterprise backup with success monitoring, remediation, and geo-redundant copies on and offsite.

Business Continuity

A cost-effective, scalable continuity solution tailored to keep your organization running.

Data Center

Your data center, maintained by our experts with 24/7 uptime monitoring and server optimization.

Disaster Recovery

Securely replicate your environments for quick recovery of images and files when downtime strikes.

Documentation

A unified system for storing, accessing, and keeping your IT documentation up to date.

Email Security

Shield your inboxes with powerful threat protection, impersonation defense, and spam reduction.

Endpoint Protection

Next-gen antivirus with EDR and SOC monitoring for real-time defense across every device.

Endpoint Zero Trust

Proactive, firewall-like controls at the endpoint level with multi-layered security and advanced ringfencing.

Firewall

Fully managed next-gen edge protection with SDWAN, IPS, content filtering, and expert oversight.

Microsoft 365 Backup

Automated backups, 12 times a day, for M365, Exchange, OneDrive, SharePoint, and Teams.

Managed Detection & Response

Comprehensive threat coverage with 24/7 active defense across network, endpoint, and cloud.

Network

Your network, managed by our experts with advanced alerting, reporting, and firmware management.

Security Awareness Training

Educate and empower your teams with customizable training campaigns and simulated phishing attacks.

Security Operations Center

Continuous monitoring, threat insight, and SIEM integration, all at a price that fits your budget.

Voice 360

Best-in-class communication and collaboration with seamless integration and 99.999% uptime.

Empowering Organizations Across the Country

"Their employees consistently help us with all technical issues we encounter, showing strong problem-solving skills, collaboration, a customer-centric approach, and deep technical expertise"

Travis • Manager - Information Technology, Roers

"High Point Networks is a valuable partner because they put their customers’ needs first and are always trying to find ways to maximize the value in the services they provide or recommend."

Amy • Director of IT Operations, Ellingson Companies

Not Sure Where to Start?

That's what we're here for. Tell us a little about your environment and one of our technology experts will be in touch.

No pressure, no obligation, just an honest conversation about where SMART Services brings value and where it doesn't.

1

Free Consultation With a SMART Services Specialist

A quick conversation to walk through your current setup and where you'd like to go.

2

An Honest Assessment, Tailored to Your Team

We'll look at what's actually happening in your environment, not a generic checklist.

3

Get Recommendations & Next Steps

You'll walk away with clear next steps, whether you bring us in or not.

Smart Services

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