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Capitec Bank

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Capitec Bank
Capitec Bank Holdings Limited
TypePublic
JSE: CPI
ISINZAE000035861
IndustryBanking
Financial services
Founded1 March 2001; 25 years ago (2001-03-01)
FoundersJannie Mouton
Michiel Le Roux
Riaan Stassen
Headquarters,
Area served
South Africa
Key people
Graham Lee (CEO)
ProductsInvestment banking
Savings
Credit cards
Loans
Mobile telecoms
Services
RevenueIncrease R35.80 billion (2025)[1]
Increase R17.73 billion (2025)[1]
Increase R13.74 billion (2025)[1]
Total assetsIncrease R238.46 billion (2025)[1]
Total equityIncrease R50.91 billion (2025)[1]
Number of employees
16,935 (2025)[2]
Websitecapitecbank.co.za

Capitec (officially Capitec Bank Holdings Limited) is the largest South African commercial bank by customer base.[3] It is licensed by the Reserve Bank of South Africa, the central bank and national banking regulator.[4]

As of September 2025, Capitec was the largest retail bank in South Africa, based on number of customers, serving a total of 24.1 million individuals (constituting 38% of the South African population at the time).[2]

That same month, Capitec also had South Africa's largest branch network, at 880, largest ATM network, at almost 9,000, and highest return on equity out of the "big five" banks.[2] As of mid-2026, Capitec has the largest market capitalization out of all South African commercial banks, at a total value of R566 billion.[5]

History

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In 2014, Capitec bought a 40% shareholding in loan provider AvaFin, which serves Mexico, Poland, Spain, Czechia, and Latvia.[6]

According to the annual results for the 2015 financial year, the Capitec's asset base was in excess of R53.9 billion, with R11.6 billion in equity, and with retail savings deposits increasing by 32 percent for the year to R19.3 billion and retail fixed savings increasing by 19 percent to R10.7 billion for the year.[7]

In 2024, Capitec increased its shareholding in loan provider AvaFin to 97%, at a cost of approximately R540 million.[8]

In March 2025, Capitec announced that founding member and CEO Gerrie Fourie would retire in July of the same year, and would be replaced by Graham Lee.[9] At the time, South African online publication news24 credited Fourie for having overseen the rapid rise of Capitec, which transformed from a challenger bank serving 5 million people when he was appointed in 2014, to over 24 million at the time of his departure from his role.[10]

In July 2026, it was reported that Capitec shares had increased 191% over the preceding five years. At the same time, the bank had grown to have the largest market capitalization out of all commercial banks in SA, despite being significantly younger than the rest of the country's "big five".[5]

Operations

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Capitec offers a range of finance products, including transactional, savings, and investment accounts. Its Capitec App has the most users for a financial services app in South Africa, at 14 million in total, as of October 2025.[8]

Serving as an MVNO, the bank also provides mobile connectivity packages, branded as Capitec Connect, through a partnership with major South African telecoms company Cell C.[8]

Corporate social responsibility

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Capitec funds numerous CSR initiatives. The bank has a particular focus on education, and in 2025, it spent a total of around R60 million on programs in the sector (mostly via its Capitec Foundation).[1]

The bank's MoneyUp Academy, seeks to improve general financial literacy in South Africa by providing educational tips to users. As of 2024, it has over 751,000 members. A similar platform exists via its fully automated MoneyUp Chat feature, which operates via WhatsApp, and, as of 2024, has over 144,000 members.[1]

Accolades

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In 2025, Capitec had the highest customer satisfaction rating in the South African Customer Satisfaction Index (SAcsi), at 82.2.[11]

See also

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References

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  1. 1 2 3 4 5 6 7 "Integrated Annual Report 2025" (PDF). Capitec. 2025. Retrieved 4 October 2025.
  2. 1 2 3 Staff Writer (15 September 2025). "Battle of the banks 2025: Capitec vs Standard Bank vs FNB vs Absa vs Nedbank". BusinessTech. Retrieved 4 October 2025.
  3. "Capitec bank holdings - Google Finance Search". Google.com. Retrieved 1 September 2017.
  4. Reserve Bank of South Africa (March 2020). "South African Registered Banks and Representative Offices". Pretoria: Reserve Bank of South Africa. Retrieved 28 March 2020.
  5. 1 2 Kabelo Khumalo (8 July 2026). "Capitec co-founder Le Roux raises R6.5bn from shares in his own bank". BusinessDay. Retrieved 9 July 2026.
  6. "Capitec acquires controlling Avafin shares". Capitec. 12 March 2024. Retrieved 4 October 2025.
  7. le Roux, Kabous (24 March 2015). "Capitec Bank is growing fast and earnings are booming". 702. Primedia. Retrieved 18 October 2015.
  8. 1 2 3 Luke Fraser (4 October 2025). "South Africa's biggest bank is going international". BusinessTech. Retrieved 4 October 2025.
  9. "SENS Archive". Capitec Bank. Retrieved 28 March 2025.
  10. Gernetzky, Compiled by Karl. "End of an era for Capitec as 'instrumental' CEO to retire". Business. Retrieved 28 March 2025.
  11. "Best and worst banks in South Africa". businesstech.co.za. Retrieved 17 March 2016.