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  3. Use Managed Payments

Managed Payments eligibility

Learn about the business locations, customer countries, and product types that Managed Payments supports.

Managed Payments has additional compliance requirements and restrictions beyond those for Stripe Payments. To use Managed Payments, your account, products, customers, and transactions must meet the eligibility requirements described below.

Account eligibility for Managed Payments

To use Managed Payments, your account must meet the following requirements:

  • Business eligibility: Stripe determines access to Managed Payments based on an eligibility review that considers factors such as business type and geography.
  • Business type: Managed Payments supports direct integrations only. It doesn’t support the following account configurations:
    • Connect platforms
    • Express accounts
    • Accounts controlled by a platform
  • Geographic eligibility: Your business must be based in one of the supported business locations.

Supported business locations

North America

Europe

Asia Pacific

Product eligibility for Managed Payments

To use Managed Payments on a Checkout Session or Payment Link, the products sold must be eligible for Managed Payments.

Supported product categories

Managed Payments supports the sale of digital products. Supported categories are determined by the eligible tax codes listed below and include:

  • Software
  • Video games
  • Digital media, such as audiobooks, e-books, digital magazines and newspapers, audio and video content, and digital images or artwork
  • Online courses and training
  • Electronically supplied business and web services, such as website hosting

Unsupported product categories

Managed Payments doesn’t support non-digital product categories, including:

  • Physical goods
  • Professional services, such as consulting, marketing, design, development, or tech support
  • Live in-person events

Additional digital sales requirements

All eligible products must also meet the following requirements:

  • You sell the product directly to customers, not through a platform or marketplace.
  • You hold all necessary rights and licenses to distribute the product.
  • You sell a fully automated digital product. If your service involves human intervention (such as live 1-1 coaching), it doesn’t qualify as a digital product that Managed Payments supports. If Stripe determines that your product is ineligible for Managed Payments, we’ll notify you that you’re responsible for any indirect tax liability for the product and you must discontinue the use of Managed Payments for that product.

Product tax code requirements

You must assign an eligible tax code from the supported digital goods categories below for each product sold with Managed Payments. Set the tax code on the product in the Dashboard or using the API.

Eligible tax codes

Tax codeCategory nameUse this tax code for
txcd_10000000General - Electronically Supplied ServicesA digital service provided mainly through the internet with minimal human involvement, relying on information technology. Consider more specific categories like software, digital goods, cloud services, or website services for your product (especially if you sell in the US). If you stay with this category, taxes will be similar to those for a generic digital item like downloaded music.
txcd_10010001Infrastructure as a service (IaaS) - personal useCloud service offering infrastructure resources (specifically server storage, RAM, and CPU usage) over the internet. This offering is intended for personal use, rather than for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10101000Infrastructure as a service (IaaS) - business useCloud service offering infrastructure resources (specifically server storage, RAM, and CPU usage) over the internet. This offering is intended for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10102000Platform as a service (PaaS) - business useCloud service providing a platform for users to develop, run, and manage applications. This offering is intended for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10102001Platform as a Service (PaaS) - personal useCloud service providing a platform for users to develop, run, and manage applications. This offering is intended for personal use, rather than for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10103000Software as a service (SaaS) - personal useCloud services software delivered over the internet. The software isn't customized for a specific buyer and they don't download anything. The software is intended for personal use, rather than for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10103001Software as a service (SaaS) - business useCloud services software delivered over the internet. The software isn't customized for a specific buyer and they don't download anything. The software is intended for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10103100Software as a service (SaaS) - electronic download - personal useCloud services software delivered over the internet. The software isn't customized for a specific buyer and this model assumes an electronic transfer to the buyer, such as an app download. The software is intended for personal use, rather than for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10103101Software as a service (SaaS) - electronic download - business useCloud services software delivered over the internet. The software isn't customized for a specific buyer and this model assumes an electronic transfer to the buyer, such as an app download. The software is intended for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10105001Artificial Intelligence as a Service (AIaaS) - Cloud Based - Personal UseAccess to artificial intelligence tools (such as LLMs, image generators, or chatbots) hosted entirely on the provider's servers and accessed via a web browser or mobile app. The intent is for personal use, rather than for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10105002Artificial Intelligence as a Service (AIaaS) - Cloud Based - Business UseAccess to cloud-hosted artificial intelligence platforms for commercial, professional, or organizational purposes. The intent is for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10105003Artificial Intelligence as a Service (AIaaS) - Cloud Based & Downloaded - Personal UseA hybrid AI service where a portion of the software (such as a local client, desktop application, or model weight files) is downloaded and installed on a personal device to work in conjunction with cloud services. The intent is for personal use, rather than for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10105004Artificial Intelligence as a Service (AIaaS) - Cloud Based & Downloaded - Business UseA hybrid AI service that requires the installation of local components (e.g., an AI-powered IDE plugin, local inference engines, or enterprise desktop software) to work in conjunction with cloud services. The intent is for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10201000Video Games - downloaded - non subscription - with permanent rightsVideo or electronic games in the common sense that are transferred electronically. These goods are downloaded to a device with permanent access granted. This does not include games that are considered betting, gambling, lottery, and so on.
txcd_10201001Video Games - downloaded - non subscription - with limited rightsVideo or electronic games in the common sense that are transferred electronically. These goods are downloaded to a device with access that expires after a stated period of time. This does not include games that are considered betting, gambling, lottery, and so on.
txcd_10201002Video Games - downloaded - subscription - with conditional rightsVideo or electronic games in the common sense that are transferred electronically. These goods are downloaded to a device with access that is conditioned upon continued subscription payment. This does not include games that are considered betting, gambling, lottery, and so on.
txcd_10201003Video Games - streamed - non subscription - with limited rightsVideo or electronic games in the common sense that are transferred electronically. These goods are streamed to a device with access that expires after a stated period of time. This does not include games that are considered betting, gambling, lottery, and so on.
txcd_10201004Video Games - streamed - subscription - with conditional rightsVideo or electronic games in the common sense that are transferred electronically. These goods are streamed to a device with access that is conditioned upon continued subscription payment. This does not include games that are considered betting, gambling, lottery, and so on.
txcd_10202000Downloadable Software - personal usePrewritten ("canned") software that the buyer downloads. The software is intended for personal use, rather than for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10202001Downloadable Software - non-recreational - personal usePrewritten ("canned") software that the buyer downloads used for non-recreational purposes, such as antivirus, database, educational, financial, word processing, and so on. The software is intended for personal use, rather than for consumption in a commercial enterprise. Note: The distinction between business use and personal use for this tax code is relevant only if you are transacting business in the US.
txcd_10202003Downloadable Software - business usePrewritten ("canned") software that the buyer downloads. The software is intended for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10301000AudiobookThe recording of a book read aloud and sold with unlimited usage (for example, a downloaded audio copy of The High Growth Handbook).
txcd_10302000Digital Books - downloaded - non subscription - with permanent rightsWorks that are generally recognized in the ordinary and usual sense as books and are transferred electronically. These goods are downloaded to a device with permanent access granted. These goods include novels, autobiographies, encyclopedias, dictionaries, repair manuals, phone directories, business directories, zip code directories, cookbooks, and so on.
txcd_10302001Digital Books - downloaded - non subscription - with limited rightsWorks that are generally recognized in the ordinary and usual sense as books and are transferred electronically. These goods are downloaded to a device with access that expires after a stated period of time. These goods include novels, autobiographies, encyclopedias, dictionaries, repair manuals, phone directories, business directories, zip code directories, cookbooks, and so on.
txcd_10302002Digital Books - downloaded - subscription - with conditional rightsWorks that are generally recognized in the ordinary and usual sense as books and are transferred electronically. These goods are downloaded to a device with access that is conditioned upon continued subscription payment. These goods include novels, autobiographies, encyclopedias, dictionaries, repair manuals, phone directories, business directories, zip code directories, cookbooks, and so on.
txcd_10302003Digital Books - viewable only - subscription - with conditional rightsWorks that are generally recognized in the ordinary and usual sense as books and are transferred electronically. These goods are viewable (but not downloadable) on a device with access that is conditioned upon continued subscription payment. These goods include novels, autobiographies, encyclopedias, dictionaries, repair manuals, phone directories, business directories, zip code directories, cookbooks, and so on.
txcd_10303000Digital Magazines/Periodicals - downloadable - subscription - with conditional rightsA digital version of a traditional periodical published at regular intervals with the entire publication or individual articles downloaded to a device with access that is conditioned upon continued subscription payment.
txcd_10303002Digital Magazines/Periodicals - viewable only - subscription - with conditional rightsA digital version of a traditional periodical published at regular intervals with the entire publication or individual articles viewable (but not downloadable) on a device with access that is conditioned upon continued subscription payment.
txcd_10303100Digital Magazines/Periodicals - downloadable - non subscription - with permanent rightsA digital version of a traditional periodical published at regular intervals with the entire publication or individual articles downloaded to a device with permanent access granted. The publication is accessed without a subscription.
txcd_10303101Digital Magazines/Periodicals - viewable only - non subscription - with limited rightsA digital version of a traditional periodical published at regular intervals with the entire publication or individual articles viewable (but not downloadable) on a device with access that expires after a stated period of time. The publication is accessed without a subscription.
txcd_10303102Digital Magazines/Periodicals - viewable only - non subscription - with permanent rightsA digital version of a traditional periodical published at regular intervals with the entire publication or individual articles viewable (but not downloadable) on a device with permanent access granted. The publication is accessed without a subscription.
txcd_10303104Digital Magazines/Periodicals - downloadable - non subscription - with limited rightsA digital version of a traditional periodical published at regular intervals with the entire publication or individual articles downloaded to a device with access that expires after a stated period of time. The publication is accessed without a subscription.
txcd_10304000Digital Newspapers - downloadable - non subscription - with permanent rightsA digital version of a traditional newspaper published at regular intervals with the entire publication or individual articles downloaded to a device with permanent access granted. The publication is accessed without a subscription.
txcd_10304001Digital Newspapers - viewable only - non subscription - with limited rightsA digital version of a traditional newspaper published at regular intervals with the entire publication or individual articles viewable (but not downloadable) on a device with access that expires after a stated period of time. The publication is accessed without a subscription.
txcd_10304002Digital Newspapers - viewable only - non subscription - with permanent rightsA digital version of a traditional newspaper published at regular intervals with the entire publication or individual articles viewable (but not downloadable) on a device with permanent access granted. The publication is accessed without a subscription.
txcd_10304003Digital Newspapers - downloadable - non subscription - with limited rightsA digital version of a traditional newspaper published at regular intervals with the entire publication or individual articles downloaded to a device with access that expires after a stated period of time. The publication is accessed without a subscription.
txcd_10304100Digital Newspapers - downloadable - subscription - with conditional rightsA digital version of a traditional newspaper published at regular intervals with the entire publication or individual articles downloaded to a device with access that is conditioned upon continued subscription payment.
txcd_10304102Digital Newspapers - viewable only - subscription - with conditional rightsA digital version of a traditional newspaper published at regular intervals with the entire publication or individual articles viewable (but not downloadable) on a device with access that is conditioned upon continued subscription payment.
txcd_10305000Digital School Textbooks - downloaded - non subscription - with limited rightsWorks that are required as part of a formal academic education program and are transferred electronically. These goods are downloaded to a device with access that expires after a stated period of time.
txcd_10305001Digital School Textbooks - downloaded - non subscription - with permanent rightsWorks that are required as part of a formal academic education program and are transferred electronically. These goods are downloaded to a device with permanent access granted.
txcd_10401000Digital Audio Works - streamed - non subscription - with limited rightsWorks that result from the fixation of a series of musical, spoken, or other sounds that are transferred electronically. These goods are streamed to a device with access that expires after a stated period of time. These goods include prerecorded or live music, prerecorded or live readings of books or other written materials, prerecorded or live speeches, ringtones, or other sound recordings, but not including audio greeting cards.
txcd_10401001Digital Audio Works - downloaded - non subscription - with limited rightsWorks that result from the fixation of a series of musical, spoken, or other sounds that are transferred electronically. These goods are downloaded to a device with access that expires after a stated period of time. These goods include prerecorded or live music, prerecorded or live readings of books or other written materials, prerecorded or live speeches, ringtones, or other sound recordings, but not including audio greeting cards. Note the presence of PTC 10301000 (Audiobook), a more granular option for downloaded audiobooks.
txcd_10401100Digital Audio Works - downloaded - non subscription - with permanent rightsWorks that result from the fixation of a series of musical, spoken, or other sounds that are transferred electronically. These goods are downloaded to a device with permanent access granted. These goods include prerecorded or live music, prerecorded or live readings of books or other written materials, prerecorded or live speeches, ringtones, or other sound recordings, but not including audio greeting cards. Note the presence of PTC 10301000 (Audiobook), a more granular option for downloaded audiobooks.
txcd_10401200Digital Audio Works - streamed - subscription - with conditional rightsWorks that result from the fixation of a series of musical, spoken, or other sounds that are transferred electronically. These goods are streamed to a device with access that is conditioned upon continued subscription payment. These goods include prerecorded or live music, prerecorded or live readings of books or other written materials, prerecorded or live speeches, ringtones, or other sound recordings, but not including audio greeting cards.
txcd_10402000Digital Audio Visual Works - streamed - non subscription - with limited rightsA series of related images which, when shown in succession, impart an impression of motion, together with accompanying sounds, if any. These goods are streamed to a device with access that expires after a stated period of time. These goods include motion pictures, music videos, animations, and news and entertainment programs, but do not include video greeting cards or video or electronic games.
txcd_10402100Digital Audio Visual Works - downloaded - non subscription - with permanent rightsA series of related images which, when shown in succession, impart an impression of motion, together with accompanying sounds, if any. These goods are downloaded to a device with permanent access granted. These goods include motion pictures, music videos, animations, news and entertainment programs, and live events, but do not include video greeting cards or video or electronic games.
txcd_10402110Digital Audio Visual Works - downloaded - non subscription - with limited rightsA series of related images which, when shown in succession, impart an impression of motion, together with accompanying sounds, if any. These goods are downloaded to a device with access that expires after a stated period of time. These goods include motion pictures, music videos, animations, news and entertainment programs, and live events, but do not include video greeting cards or video or electronic games.
txcd_10402200Digital Audio Visual Works - streamed - subscription - with conditional rightsA series of related images which, when shown in succession, impart an impression of motion, together with accompanying sounds, if any. These goods are streamed to a device with access that is conditioned upon continued subscription payment. These goods include motion pictures, music videos, animations, news and entertainment programs, and live events, but do not include video greeting cards or video or electronic games.
txcd_10501000Digital Photographs/Images - downloaded - non subscription - with permanent rightsDigital images that are downloaded to a device with permanent access granted.
txcd_10503000Digital other news or documents - downloadable - non subscription - with permanent rightsIndividual digital news articles, newsletters, and other stand-alone documents. These goods are downloaded to a device with permanent access granted. These publications are accessed without a subscription.
txcd_10503001Digital other news or documents - downloadable - non subscription - with limited rightsIndividual digital news articles, newsletters, and other stand-alone documents. These goods are downloaded to a device with access that expires after a stated period of time.
txcd_10503002Digital other news or documents - downloadable - subscription - with conditional rightsIndividual digital news articles, newsletters, and other stand-alone documents. These goods are downloaded to a device with access that is conditioned upon continued subscription payment.
txcd_10503003Digital other news or documents - viewable only - non subscription - with limited rightsIndividual digital news articles, newsletters, and other stand-alone documents. These goods are viewable (but not downloadable) on a device with access that expires after a stated period of time.
txcd_10503004Digital other news or documents - viewable only - non subscription - with permanent rightsIndividual digital news articles, newsletters, and other stand-alone documents. These goods are viewable (but not downloadable) on a device with permanent access granted.
txcd_10503005Digital other news or documents - viewable only - subscription - with conditional rightsIndividual digital news articles, newsletters, and other stand-alone documents. These goods are viewable (but not downloadable) on a device with access that is conditioned upon continued subscription payment.
txcd_10504003Electronic software documentation or user manuals - Prewritten, electronic deliveryElectronic software documentation or user manuals - For prewritten software & delivered electronically.
txcd_10505000Digital Finished Artwork - downloaded - non subscription - with limited rightsThe final art used for actual reproduction by photomechanical or other processes or for display purposes, but does not include website or home page design, and that is transferred electronically. These goods are downloaded to a device with access that expires after a stated period of time. These goods include drawings, paintings, designs, photographs, lettering, paste-ups, mechanicals, assemblies, charts, graphs, illustrative materials, and so on.
txcd_10505001Digital Finished Artwork - downloaded - non subscription - with permanent rightsThe final art used for actual reproduction by photomechanical or other processes or for display purposes, but does not include website or home page design, and that is transferred electronically. These goods are downloaded to a device with permanent access granted. These goods include drawings, paintings, designs, photographs, lettering, paste-ups, mechanicals, assemblies, charts, graphs, illustrative materials, and so on.
txcd_10505002Digital Finished Artwork - downloaded - subscription - with conditional rightsThe final art used for actual reproduction by photomechanical or other processes or for display purposes, but does not include website or home page design, and that is transferred electronically. These goods are downloaded to a device with access that is conditioned upon continued subscription payment. These goods include drawings, paintings, designs, photographs, lettering, paste-ups, mechanicals, assemblies, charts, graphs, illustrative materials, and so on.
txcd_10506000Digital Greeting Cards - Audio OnlyAn electronic greeting "card" typically sent via email that contains an audio only message.
txcd_10506001Digital Greeting Cards - Audio VisualAn electronic greeting "card" typically sent via email that contains a series of related images which, when shown in succession, impart an impression of motion, together with accompanying sounds, if any.
txcd_10506002Digital Greeting Cards - Static text and/or images onlyAn electronic greeting "card" typically sent via email that contains only static images or text, rather than an audio visual or audio only experience.
txcd_10701100Website HostingA service to enable a customer's website to be accessible on the internet.
txcd_10701400Website Information Services - Business UseAn online service furnishing information to customers, including online search and data comparison. This PTC involves the customer utilizing a SaaS program to access the information content. This offering is intended for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10701401Website Information Services - Personal UseAn online service furnishing information to customers, including online search and data comparison. This PTC involves the customer utilizing a SaaS program to access the information content. This offering is intended for personal use, rather than for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the U.S.
txcd_10701410Electronically Delivered Information Services - Business UseThe furnishing of information of any kind by electronic means. This PTC does not involve the customer utilizing a SaaS program to access the information content. This offering is intended for use by a commercial enterprise. Note: The distinction between business use and personal use for this PTC is relevant only if you have sales in the US.
txcd_10701411Electronically Delivered Information Services - Personal UseThe furnishing of information of any kind by electronic means. This PTC does not involve the customer utilizing a SaaS program to access the information content. This offering is intended for personal use, rather than for use by a commercial enterprise. Note: The distinction between business use and personal use for this product tax category is relevant only if you have sales in the US.
txcd_10804001Digital Audio Visual Works - bundle - downloaded with permanent rights and streamed - subscription - with conditional rightsA series of related images which, when shown in succession, impart an impression of motion, together with accompanying sounds, if any. These goods are streamed and/or downloaded to a device with access that is conditioned upon continued subscription payment. Any downloads received while under subscription remain the permanent property of the subscriber. These goods include motion pictures, music videos, animations, news and entertainment programs, and live events, but do not include video greeting cards or video or electronic games. These goods further include self-study web based training services that impart content via audio visual goods described here.
txcd_10804002Digital Audio Visual Works - bundle - downloaded with limited rights and streamed - non subscriptionA series of related images which, when shown in succession, impart an impression of motion, together with accompanying sounds, if any. These goods can be streamed and/or downloaded to a device with access that expires after a stated period of time. These goods include motion pictures, music videos, animations, news and entertainment programs, and live events, but do not include video greeting cards or video or electronic games.
txcd_10804003Digital Audio Visual Works - bundle - downloaded with permanent rights and streamed - non subscriptionA series of related images which, when shown in succession, impart an impression of motion, together with accompanying sounds, if any. These goods can be streamed and/or downloaded to a device with permanent access granted. These goods include motion pictures, music videos, animations, news and entertainment programs, and live events, but do not include video greeting cards or video or electronic games.
txcd_10804010Digital Audio Works - bundle - downloaded with permanent rights and streamed - subscription - with conditional rightsWorks that result from the fixation of a series of musical, spoken, or other sounds that are transferred electronically. These goods are streamed and/or downloaded to a device with access that is conditioned upon continued subscription payment. Any downloads received while under subscription remain the permanent property of the subscriber. These goods include prerecorded or live music, prerecorded or live readings of books or other written materials, prerecorded or live speeches, ringtones, or other sound recordings, but not including audio greeting cards. These goods further include self-study web based training services that impart content via audio goods described here. Note the presence of PTC 10301000 (Audiobook), a more granular option for downloaded audiobooks.
txcd_20060058Training Services - Self-study Web-basedSelf Study web based training, not instructor led. This does not include downloads or streaming of video replays.
txcd_20060158On demand Online Courses - pre-recorded audio or audio visual content (streamed)Instructional courses delivered through pre-recorded audio or video content. Content is accessed through a SaaS (Software as a Service) platform, streamed to internet connected devices, and is not available for download.
txcd_20060258On demand Online Courses - pre-recorded audio or audio visual content (streamed and downloadable)Instructional courses delivered through pre-recorded audio or video content. Content is accessed through a SaaS (Software as a Service) platform, and is available for both streaming and permanent download to internet connected devices.
txcd_20060358On demand Online Courses - written material content (viewable or viewable and downloadable)Instructional courses delivering static content such as text, documents, or images. Content is accessed through a SaaS (Software as a Service) platform, and is available for both temporary viewing and permanent download to internet connected devices.
txcd_37071001Software Maintenance Agreement - Optional, Prewritten, Electronic Delivery, Updates OnlyA charge, apart from the charge for the software, for an agreement that is not required to be purchased in order to obtain the software. The agreement entitles the software user to obtain periodic canned software updates, upgrades, and error corrections in electronic form.

Customer eligibility

Customers can purchase from more than 195 countries and territories, except for the restricted countries below.

Restricted countries

Ongoing eligibility and performance requirements

To continue using Managed Payments, your business must maintain acceptable payment performance.

  • Dispute rate monitoring: For continued eligibility, Stripe requires a low historical dispute rate and no prior risk issues.
  • Refund handling: Stripe can issue refunds within 60 days of purchase in certain cases, including to help reduce chargebacks.
  • Consumer protection compliance: Stripe applies applicable consumer protection requirements, such as regional cooling off periods where required.

If you don’t think your product is eligible for Managed Payments, you can use Stripe Tax to manage your compliance requirements.

See also

  • How Managed Payments works
  • Set up Managed Payments
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