(This service operates between 3pm and 9pm 365 days)
Diverse Voices Works alongside QLife who provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.
GLWA was originally known as the Homosexual Community Welfare Service (HCWS). ‘Homosexual’ was used for a number of reasons – it was an inclusive word at a time when the distinctions between gays, lesbians, bisexuals and transgender people had not become as clearly defined as they are today.
Being a not-for-proft, this means we need your help.
Without volunteers Diverse Voices could not exist.
Because as an organisation we highly value the skills and contribution of every volunteer, without you Diverse Voices would not be Possible.
Use QLifes community directory to get the help when you need and want it, with multiple options for your needs.
We hold our intake once a year in March, with shortlisting and interviews beginning in January.
All applications that are submitted throughout the year are placed on a waitlist and we will contact applicants to confirm interest, interviews, and training dates closer to the end of each year.
Thank you!
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We know how hard it can be to get through to QLife, particularly in the later hours. The reality is: resourcing is limited, demand for QLife services is soaring, and we’re struggling to keep up.
We pride ourselves in delivering accessible, safe, high-quality, support to LGBTIQA+SB communities across Australia, and part of that means recognising our limitations.
That’s why, from Monday 1st December, our opening hours will change to 3pm-9pm in each state’s local time.
Making this change now means we can concentrate our resources and focus on strengthening how we operate, making other improvements to help us get to your calls and webchats more quickly. This includes updates to our systems, processes, coordination, and building up our amazing volunteer workforce.
We know that this isn’t the best news, and we wish it was a different story too. It’s important to us that our communities have access to support when it’s most needed. We’ve listed some options below, and you can also chat with our peer supporters to build out your personal support plan.
We hope this isn’t forever, and alongside the improvements we’re working on, we’re advocating for additional resourcing to allow us to better serve our communities.
If you have questions, feedback or concerns: visit www.qlife.org.au/feedback, or email us on ask@qlife.org.au
Want to donate to support QLife? Visit www.qlife.org.au/donate
Interested in becoming a QLife volunteer? Visit www.qlife.org.au/volunteer-
Support services and helplines
Online resources
Mental health triage